The logistics and transport service provider Girteka Group has introduced a digital payment system that fundamentally changes the management of travel-related expenses for professional drivers. With the introduction of the "Payhawk" solution, the logistics service provider is modernizing its processes while simultaneously strengthening trust and security for more than 6,000 drivers in European long-distance transport.
Payhawk enables the use of virtual and physical payment cards, each activated for the duration of a specific tour. Authorized expenses such as parking fees, car washes, minor maintenance, and selected toll costs can be settled directly without an advance payment using these cards. For truck drivers facing daily unpredictable challenges like tolls, short-term hotel stays, or vehicle repairs, the new system provides noticeable relief.
"Technology in logistics should support people and not complicate their work," said Mindaugas Paulauskas, CEO of Girteka Transport. "This project reflects our commitment to easing the daily tasks for our drivers while building a smarter and more transparent system for the company."
Payment processing via mobile app
Payment processing is conducted through a mobile app, where receipts are immediately uploaded and checked in real-time by the dispatchers. For unforeseen expenses, a temporary limit increase can be requested via the app — a feature that allows for quick decisions within minutes. The transparency of the system enhances control and reduces the risk of misuse: Each expense item is tied to a pre-determined budget.
“At first, it took some getting used to, like with anything new,” says Roman, a professional driver. "But now it is very convenient. I can easily separate business and personal expenses, and if something unexpected happens, it gets resolved much faster. I feel better supported by the company."
In addition to improving the daily work for drivers, the administration also benefits: Manual reimbursement procedures and paper-based processes are eliminated, and the finance department receives immediate insight into all transactions. This allows internal processes to be streamlined, response times to be shortened, and operational decisions to be made based on current cost data.
Currently, more than 500 drivers are already using the new system—by the middle of the year, this number is expected to increase to over 3,000. The initiative is part of a comprehensive transformation program through which Girteka aims to create a digitized, efficient, and driver-oriented logistics environment.
About Girteka
Girteka is a European transport and logistics group based in Vilnius, Lithuania. With around 6,000 trucks and 7,000 trailers, the company handles over 600,000 full truckload (FTL) shipments across Europe annually. The corporate group was founded in 1996 by Mindaugas Raila.
